Leader Development

Know Yourself. Understand the Perspective of Others. Improve as a Leader.
Good leadership is perhaps the single most important factor for any organization to successfully accomplish its mission. It is the dynamic that allows less well-led organizations overcome larger competitors. This multiplying effect holds true for any organization.

How many of us have seen a single leader bring an organization to new heights of performance... or ruin an organization almost overnight? Quantum recommends two approaches to developing leaders: 1) 360 Leader Feedback Assessments and 2) leader training.

360 Leader Assessments

360 Leader Assessments can be the most cost-effective method of improving your people. It confronts them with personal feedback from those with whom they have daily contact.

Quantum’s Leader Feedback Program™ inspires people to improve by stimulating a dramatic change in behavior. As individuals improve, so does your organization. Secondary benefits include improved communications and better teamwork. When you sponsor a leader feedback program, it shows you care and that’s a strong message.

Web-based surveys are completed by an individual’s seniors, peers, and supporters; a custom feedback report and a knowledgeable coach help each person interpret the comments and scores provided. Each person’s strengths and areas needing improvement are identified. The outcome is a valuable self-awareness and an education on good, ethical leadership. The individual develops an action plan to begin within 24 hours (proven method). The result is:

Self-aware Leaders
Improved Communication across the Organization
A Learning Organization

Customer satisfaction shows Quantum's Leader Feedback Program makes a difference. In fact, over 90% of participants want to continue the program.

Leader Training

Quantum provides a learning environment designed to meet your organization’s needs. We offer "situationally-based, hands-on" sessions that are tailored to the specific challenges you face. We talk to you beforehand to learn what your leader’s challenges are, then design the instruction to help each person gain leader skills while helping tackle real problems with which they are familiar.

Topics available include:

LEADING
Values, decision making, mentoring, conflict resolution, accountability, avoiding favoritism, accepting criticism, recognition program, building trust, managing stress
PLANNING
Basic planning, problem solving process, brainstorming, reverse planning, strategic planning, SWOT analysis
COMMUNICATING
Basics in communicating, active listening, effective writing, effective speaking, meeting management
GETTING RESULTS
Ssetting standards, follow-up, conducting after action reviews (AARs)
BUILDING TEAMS
Charter, structure, membership, information management, process development, metrics

Our Three-Step Instruction Technique:

1 - Pre-course. We coordinate administrative and logistical requirements for the training; manage schedules, arrange for guest speakers, and establish a feedback program for continuous improvement.

2 - Instruction. Using a building block approach, we tailor a program that best suits your needs. Often this includes leadership theory, interpersonal communications, decision making, planning, motivating, getting results, and character building. Also popular are our personality, and conflict resolution workshops. Each leader leaves with a “tool kit” that includes products and practices that can be used within their organization.

3 - Exercise. Training culminates in a final exercise where the participants have to “put it all together” within a team-challenged scenario that includes real issues from your organization. The result is emotional involvement, high levels of learning, and better leaders.